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Term Condition

IMPORTANT: READ THIS END USER ARGREEMENT CAREFULLY...

BY CLICKING THE “AGREE / ACCEPT” OPTION AND BY ACCESSING OR USING THE SERVICES, YOU AGREE TO BE BOUND BY ALL OF THE TERMS, CONDITIONS, AND LIMITATIONS OF THIS AGREEMENT AND ACKNOWLEDGE THAT Digital Max Zone (AS DEFINED BELOW) MAY COLLECT CERTAIN PERSONALLY IDENTIFIABLE INFORMATION AND OTHER TECHNICAL INFORMATION RELATED TO YOUR ACCESS AND USE OF THE SERVICES (AS DEFINED BELOW). YOU REPRESENT AND WARRANT THAT YOU HAVE FULL RIGHT AND AUTHORITY AS TO ALL COMPUTERS AND EQUIPMENT TO BE PROVIDED SERVICES UNDER THIS AGREEMENT AND CONSENT TO AND AGREE TO BE LIABLE FOR THE SERVICES PROVIDED BY Digital Max Zone AND AUTHORIZE THOSE ACTIVITIES. IF YOU DO NOT AGREE TO ALL OF THE TERMS, CONDITIONS, AND LIMITATIONS OF THIS AGREEMENT, CLICK “DISAGREE / DECLINE” AND DO NOT ACCESS OR USE THE SERVICES. IF YOU CLICK “AGREE / ACCEPT”, IT IS UNDERSTOOD THAT YOU HAVE AGREED THAT YOU, YOUR EMPLOYER, AND THE OWNER OF THE COMPUTER ON WHICH THE SERVICES ARE ACCESSED, USED, OR PROVIDED ALL ACCEPT THIS AGREEMENT IN ITS ENTIRETY AND AGREE TO ABIDE BY ALL OF THE TERMS, CONDITIONS AND LIMITATIONS OF THIS AGREEMENT!

DEFINITIONS

“Agreement” means this End User Agreement. “Customer,” or “you” means the person or entity that subscribes to or purchases and uses the Services and anyone who accesses the Services, Software or Equipment provided as a result thereof. “Digital Max Zone” or “we” means Telenetwork Partners, Ltd., dba Digital Max Zone. “Service(s)” means any services you have agreed to obtain from Digital Max Zone. For ease of reference, Software and Equipment provided by Digital Max Zone in connection with the Services shall be referred to in this document collectively as “Services.” “Software” refers to any software we install on any Customer-owned or controlled computers or machines in connection with the Services. Any other software, including, without limitation, any software installed on Customer Equipment prior to Customer’s receipt of the Services or any software installed by Digital Max Zone at Customer’s request during the performance of the Services by Digital Max Zone shall be referred to as “Customer Software.” “Equipment” means any equipment or accessories you purchase or lease from us or those provided by us for use in any manner in connection with your Services. Any other equipment, including, without limitation, the equipment for which Digital Max Zone performs the Services (unless such equipment is provided by Digital Max Zone as Equipment), shall be referred to as “Customer Equipment.” “Website” means the Digital Max Zone website at info@Digital Max Zone.com Other capitalized terms shall have the meanings given to them in this Agreement.

ELIGIBILITY

To be eligible to open and maintain an account or use the Services, you must be at least eighteen (18) years old.

CUSTOMER RESPONSIBILITIES

We utilize the most up-to-date tools and technologies to get your computer running optimally. With over 30 years’ combined experience in remote troubleshooting, you can rest assured that you’re in good hands. YOUR CONTACT INFORMATION. It is your responsibility to keep your email address, phone number and physical address up-to-date so that we can communicate with you. You must update your account information with any new information within thirty (30) days of changes to such information. You understand and agree that if we send you a communication but you do not receive it because your information on file is incorrect or out of date, or your email address is blocked by your service provider, or you are otherwise unable to receive electronic communication, we will be deemed to have provided the communication to you under this Section 3 and Section 11. IDENTITY VERIFICATION. You authorize Digital Max Zone, directly or through third parties, to make any inquiries it considers necessary to validate your identity. This may include asking you for further information or documentation, requiring you to provide a taxpayer, national identification or social security number, requiring you to take steps to confirm ownership of financial instruments, ordering a credit report or verifying information against third-party databases or through other sources. You are responsible for maintaining adequate security and control of any and all account IDs, passwords, personal identification numbers (PINs), or any other codes that you use in connection with the Services or the Website. You agree not to disclose your password to anyone. You agree that you are entirely and solely responsible for any and all activities or actions that occur under your Digital Max Zone account, whether or not you have authorized such activities or actions. Upon learning of a security breach, you will promptly notify us. You agree that prior to our provision of the Services, it is your responsibility to (1) back-up the data, software, information or other files on any Customer Equipment; and (2) remove all videotapes, compact disks, floppy disks, laser disks, cassettes, DVDs, film or other media, that are not necessary for the Services, from the Customer Equipment. You agree that whether or not you request back-up services from Digital Max Zone, Digital Max Zone shall not be liable under any circumstances for any loss, disclosure, alteration or corruption of any data, software, information, files, videotapes, compact disks, floppy disks, laser disks, cassettes, DVDs, film or other media. You will cooperate fully with Digital Max Zone to investigate any suspected unlawful, fraudulent or improper activity, including, but not limited to, granting authorized Digital Max Zone representatives access to any password-protected portions of your account.

PAYMENTS

You understand that certain service plans may have fees including, but not limited to, a monthly fee for the Services (the “Service Fee”). You acknowledge that depending on which of the payment plans you select, the Service Fee may be payable on a monthly basis (a “Recurring Payment Plan”) or you may be charged on an individual basis per Service. You may be charged an additional non-refundable initial setup fee at the time of registration for the Services. You acknowledge that even if you have signed up for a Recurring Payment Plan, Digital Max Zone may charge you for individual Services rendered that are, in its sole discretion, beyond the scope of the Recurring Payment Plan you selected. By adding a debit card, credit card or prepaid card as a payment method, you are providing Digital Max Zone with continuous authority to automatically charge and/or place a hold on that card to obtain the relevant funds when the card is used as a payment method pursuant to this Agreement. You agree and acknowledge that, under the Recurring Payment Plan, the card you have on file will automatically be charged for a month of Services on a recurring monthly basis until notified otherwise by you. You authorize the issuer of that card to pay any amounts described herein without requiring a signed receipt, and you agree that these charges are to be accepted as authorization to the issuer of the credit card to pay any amounts described herein without requiring a signed receipt, and you agree that these charges are to be accepted as authorization to the issuer of the card to pay all such amounts. You acknowledge and agree that Digital Max Zone will not have any liability whatsoever for any insufficient funds or other charges incurred by you as a result of attempts to charge and/or place holds on your card. If charges cannot be processed through your card or are rejected for insufficient funds, we reserve the right to charge you an additional fee to initiate and process any changes to your payment method. If we are unable to obtain a new payment method from you, the subject charges will accrue interest in accordance with Section 4.d below. Any charges not paid when due shall bear interest from the date such amounts are due at the lesser of one and one half percent (1.5%) per month or the maximum rate allowed by applicable law. You shall be responsible for all sales, use, value added, or other taxes payable with respect to the fees payable hereunder, or arising out of or in connection with this Agreement or the Services, other than taxes on Digital Max Zone’s net income or property.

TERMINATION

TERMINATION BY YOU. You may terminate the Services upon thirty (30) days notice to the Digital Max Zone. Upon termination of the Services, your right to use the Services (including, without limitation, the Software and the Equipment (unless purchased from Digital Max Zone)) immediately ceases. You shall have no rights and Digital Max Zone will have no obligations regarding the Services thereafter. Any suspension, termination or cancellation will not affect your obligation to pay any amounts that are due to Digital Max Zone or any of your other obligations to Digital Max Zone under this Agreement. TERMINATION BY COMPANY. Digital Max Zone, in its sole discretion, reserves the right to terminate this Agreement and/or access to the Services (including, without limitation, the Software and the Equipment (unless purchased from Digital Max Zone)) without notice at any time for any reason. Further, you acknowledge that Digital Max Zone’s decision to take certain actions, including limiting access to your account, the Website, or the Services, may be based on confidential criteria that is essential to our management of risk, the security of users and the Digital Max Zone system. You agree that Digital Max Zone is under no obligation to disclose the details of its risk management or its security procedures to you. Upon the termination of this Agreement you shall immediately return any Equipment you did not purchase from Digital Max Zone. If Digital Max Zone has not received said Equipment within thirty (30) days of the termination of this Agreement you hereby authorize them to charge the card on file for the replacement cost of said Equipment.

RESTRICTED ACTIVITIES

In connection with your use of the Website, the Services or in the course of your interactions with Digital Max Zone, other users, or third parties, you will not (collectively, the “Restricted Activities”): breach this Agreement or any other policy that you have agreed to with Digital Max Zone, including by not limited to the Privacy Policy available on the Website; violate any law, statute, ordinance or regulation; iii. infringe Digital Max Zone’s or any other third party’s copyright, patent, trademark, trade secret, intellectual property rights, or rights of publicity or privacy; act in a manner that is defamatory, fraudulent, trade libelous, threatening or harassing; provide false, inaccurate or misleading information; refuse to cooperate in an investigation or provide confirmation of your identity or any information you provide to Digital Max Zone; vii. use your account in a manner that Digital Max Zone or any electronic fund transfer network reasonably believes to be an abuse of the card system or a violation of card association or network rules; viii. take any action that imposes an unreasonable or disproportionately large load on our infrastructure; facilitate or use the Website or the Services to facilitate any viruses, Trojan horses, worms, or other computer programming routines that may damage, disrupt, detrimentally interfere with, intercept or expropriate any system, data or information, including without limitation, overloading, flooding, spamming or mail-bombing the Website; use any device, software or routine to interfere or attempt to interfere with, monitor or copy the Website or the Services; take any action that may cause Digital Max Zone to lose, or which otherwise hinders Digital Max Zone’s ability to use, the services it receives from its internet services providers, payment processors, or other suppliers; xii. use the Website or the Services in any manner that harasses an employee of Digital Max Zone or another customer or could interfere with any other party’s use or enjoyment of the Website or Services; xiii. attempt to gain unauthorized access to any Digital Max Zone account information, computer systems or networks, including but not limited to attempting to obtain any information or materials relating to the Website through any means not intentionally made available to you; xiv. allow someone other than yourself to use the Services through your account; or encourage or instruct any other individual to engage in a Restricted Activity or to violate any term of this Agreement. If Digital Max Zone, in its sole discretion, believes that you may have engaged in any Restricted Activity, it may take various actions to protect itself, its affiliates, or other third parties. The actions Digital Max Zone may take include, but are not limited to, the following: suspending or limiting your access to the Website or the Services; refusing to provide the Services (or any other services offered by Digital Max Zone) to you now or in the future; and iii. terminating this Agreement.

YOUR LIABILITY

1 INDEMNIFICATION. You agree to indemnify, defend and hold Digital Max Zone its directors, partners, officers, employees and agents harmless from and against any and all losses, costs, obligations, liabilities, damages, actions, suits, causes of action, claims, demands, liens, encumbrances, security interests, settlements, judgments, and other expenses, (including but not limited to cost of defense, settlement, and reasonable attorneys’ fees) arising from or relating to your or your employees’ or agents’: (i) breach of this Agreement, (ii) use of the Website or Services, (iii) actual or alleged failure to promptly pay sums due to Digital Max Zone or third parties, (iv) failure to comply with applicable laws, regulations or ordinances, and (v) negligent acts or omissions; in each case, except to the extent caused by Digital Max Zone’s or its directors’, partners’, officers’, employees’ or agents’ negligence or willful misconduct. In addition to the foregoing, you agree to indemnify, defend and hold Digital Max Zone its directors, partners, officers, employees and agents harmless from and against any and all losses, costs, obligations, liabilities, damages, actions, suits, causes of action, claims, demands, liens, encumbrances, security interests, settlements, judgments, and other expenses, (including but not limited to cost of defense, settlement, and reasonable attorneys’ fees) arising from or relating to Digital Max Zone’s or its directors’, partners’, officers’, employees’ or agents’ use of the Customer Software or Customer Equipment, including, without limitation, any claim that such use infringes or misappropriates the intellectual property rights of any third party. You will cooperate as fully as reasonably required in Digital Max Zone’s defense of any claim. Digital Max Zone reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you and you shall not in any event settle any matter without the written consent of Digital Max Zone. Digital Max Zone may notify your bank and/or the authorities or take any actions it deems appropriate without notice to you if (i) Digital Max Zone is unable to verify or authenticate any billing or payment information you provide to Digital Max Zone; or (ii) Digital Max Zone suspects that your actions may be illegal or cause liability, harm or disruption to you, Digital Max Zone, other customers, the Website or any other third parties.

LIMITATION OF LIAIBLITY

IN NO EVENT SHALL Digital Max Zone, ITS DIRECTORS, PARTNERS, OFFICERS, AGENTS, JOINT VENTURES, EMPLOYEES, SUPPLIERS BE LIABLE FOR LOST PROFITS, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES OR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE WEBSITE, THE SERVICES, OR THIS AGREEMENT (HOWEVER ARISING, INCLUDING NEGLIGENCE), RESULTING FROM ANY GOODS OR SERVICES PURCHASED OR OBTAINED HEREUNDER, OR RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF CUSTOMER’S TRANSMISSIONS OR DATA, EVEN IF Digital Max Zone HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Digital Max Zone’S LIABILITY AND THE LIABILITY OF ITS DIRECTORS, PARTNERS, OFFICERS, AGENTS, JOINT VENTURES, EMPLOYEES AND SUPPLIERS TO YOU OR ANY THIRD PARTIES IN ANY CIRCUMSTANCES IS LIMITED TO THE SERVICE FEES INCURRED BY YOU FOR THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

DISCLAIMER OF WARRANTIES

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” Digital Max Zone DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. YOU EXPRESSLY WAIVE ALL WARRANTIES OR CONDITIONS NOT EXPRESSLY SET FORTH HEREIN. Digital Max Zone MAKES NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, OR THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE; NOR DOES Digital Max Zone MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES OR AS TO THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE SERVICES. YOU UNDERSTAND AND AGREE THAT ANY MATERIAL AND/OR DATA DOWNLOADED, INSTALLED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR EQUIPMENT OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OR INSTALLATION OF SUCH MATERIAL AND/OR DATA. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM Digital Max Zone OR THROUGH THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. Digital Max Zone MAY, IN ITS SOLE DISCRETION, REFUSE TO PROVIDE THE WEBSITE, SERVICES, AND/OR SOFTWARE TO YOU FOR ANY REASON OR NO REASON, INCLUDING, WITHOUT LIMITATION, WHEN YOUR TECHNICAL NEEDS ARE UNUSUAL OR BEYOND THE SCOPE OF WHAT THE Digital Max Zone INTENDED WHEN OFFERING THE SERVICES, AS DETERMINED BY Digital Max Zone.

DISPUTES

If a dispute arises between you and Digital Max Zone, you must first contact Digital Max Zone and describe the nature and basis of the claim or dispute as well as the specific relief sought. You agree to allow Digital Max Zone thirty (30) days to address your concerns prior to initiating any formal action with respect to the dispute (including, without limitation, filing suit). Any claim, dispute, or controversy arising out of or relating to this Agreement or the relationship among the parties hereto (a “Claim”) shall be resolved by one arbitrator through binding arbitration administered by the International Centre for Dispute Resolution (ICDR) and the American Arbitration Association (AAA), under the AAA Consumer Rules in effect at the time the Claim is filed (“ICDR Rules and AAA Rules”). The arbitrator’s decision shall be final, binding and non-appealable. Judgment upon the award may be entered and enforced in any court having jurisdiction or application may be made for judicial acceptance of the award and an order of enforcement. The arbitrator, and not any federal, state, or local court, shall have exclusive authority to resolve the Claim, including any claim that all or any part of the Agreement (including this Arbitration provision but excluding Section 10(g)) is void or voidable. The arbitration proceedings shall be held in Atlanta, Georgia USA and shall be subject to the terms of this Agreement, the intentions of the parties as stated herein, international commercial practice, and the governing law of this Agreement. No arbitration will be combined with another without the prior written consent of the Digital Max Zone. If Digital Max Zone prevails before the arbitrator and shows that you acted in bad faith in bringing a Claim, then Digital Max Zone may seek to recover the ICDR and AAA feesand expenses of the arbitrator from you, and you agree that the arbitrator shall be required to award such ICDR and AAA feesand expenses (to the fullest extent required by the ICDR Rules and AAA Rules). Any settlement offered by Digital Max Zone or accepted by you shall be considered Confidential Information (as defined by Section 13), and as such may not be disclosed to any person, including an arbitrator. Except as otherwise explicitly agreed by the parties in Section 10(b), you agree that any claim or dispute you may have against Digital Max Zone must be resolved by a court located in Atlanta, Georgia USA. You agree to submit to the personal jurisdiction of the courts located within Atlanta, Georgia USA for the purpose of litigating all such claims or disputes. This Agreement shall be governed in all respects by the laws of Texas, without regard to conflict of law provisions. You and Digital Max Zone agree that any claim arising out of or related to the Services must commence within one (1) year of the claim arising; otherwise, such cause of action shall be permanently barred. All claims (including “Claims” as defined in Section 10.b above) you bring against Digital Max Zone must be resolved in accordance with this Section 10 of the Agreement. All claims filed or brought contrary to this Section 10 shall be considered improperly filed and a breach of this Agreement. Should you file a claim contrary to this Section 10, Digital Max Zone may recover attorneys’ fees and costs, provided that Digital Max Zone has notified you in writing of the improperly filed claim and you have failed to promptly withdraw the claim. You hereby expressly agree that any claim brought by you must be brought in your individual capacity, and not as a plaintiff or class member in any purported class, collective, representative, multiple party or similar proceeding (each a “Class Action”). You expressly waive any ability to maintain a Class Action in any forum. An arbitrator shall not have authority to combine or aggregate similar claims or conduct any Class Action or make an award to any person or entity not a party to the arbitration. Any claim that all or part of this Class Action Waiver is unenforceable, unconscionable, void, or voidable may be determined only by a court of competent jurisdiction and not by an arbitrator.

NOTICES

You agree that Digital Max Zone may provide you communications about the Website and/or the Services electronically. Digital Max Zone may terminate this Agreement if you withdraw your consent to receive electronic communications. Any electronic communications will be considered to be received by you twenty-four (24) hours after the time we post it to the Website or email it to you. Any notice sent to you by postal mail will be considered to be received three (3) business days after it is sent. Notice to Digital Max Zone must be sent by postal mail to: Digital Max Zone 3350 Riverwood Pkwy. Suite 1900 Atlanta, GA 30339

LICENSE GRANT

To the extent Digital Max Zone provides you with Software, Digital Max Zone grants you a revocable, non-exclusive, non-transferable license to use the Software in accordance with any documentation provided with such Software. This license grant includes the Software and all updates, upgrades, new versions and replacement software for your personal use only. You may not rent, lease or otherwise transfer your rights in the Software to a third party. You must comply with the implementation and use requirements contained in all Digital Max Zone documentation accompanying the Software. If you do not comply with Digital Max Zone’s implementation and use requirements you will be liable for all resulting damages suffered by you, Digital Max Zone and third parties. You agree not to alter, reproduce, adapt, distribute, display, publish, reverse engineer, translate, disassemble, decompile or otherwise attempt to create any source code which is derived from the Software. You acknowledge that all rights, title and interest to the Software are owned by Digital Max Zone. Any third-party software application you use on the Website or in connection with the Services is subject to the license you agreed to with the third party that provides you with that software. Any such software shall be considered “Customer Software” for the purposes of this Agreement, as Digital Max Zone does not own, control, have any responsibility or liability for, or make any representation or warranty regarding any third-party software application you elect to use on the Website or in connection with the Services. To the extent Digital Max Zone provides technical assistance or support for any Customer Software or Customer Equipment, you must ensure that you comply with the terms and conditions under which you licensed such Customer Software or purchased such Customer Equipment. We make no representation or warranty that we are an authorized service provider for any Customer Software or Customer Equipment; it is your sole responsibility to determine if you require additional rights for us to provide such support and if so, to acquire such rights. You acknowledge that support of Customer Software or Customer Equipment by an unauthorized service provider may void any warranty made by the supplier of such Customer Software or Customer Equipment.

CONFIDENTIALITY

Confidential Information includes any oral or written: feedback you provide to Digital Max Zone; Digital Max Zone business or technical information that is disclosed to you in connection with this Agreement or the Services, including, but not limited to, any information relating to Digital Max Zone’s plans, processes, business opportunities or research and development; and iii. information that is designated at the time of disclosure or is designated as confidential by Digital Max Zone within thirty (30) days of disclosure.

CONFIDENTIAL INFORMATION DOES NOT INCLUDED

information that is or becomes a part of the public domain through no act or omission of your own; information that was rightfully known by you, without restriction, at the time of disclosure, and had not been obtained either directly or indirectly from Digital Max Zone; or information that you independently developed without use of or reference to Digital Max Zone’s Confidential Information. You shall treat as confidential all Confidential Information of Digital Max Zone, shall not use such Confidential Information except as set forth herein, shall not disclose such Confidential Information to any third party, and will maintain all Confidential Information in strict confidence.

REFUND POLICY

Call us on +1 720 686 9620 Best, Fast and Affordable way to solve your Computer Problems Refund can only be processed within 15 days of subscription purchased from Digital Max Zone. Customers are not eligible for the refund in the following conditions: A. Incidents plans – Customers will not be refunded any amount what they have paid once there problem is resolved. If customer has any issue which is not resolved he has to write us on info@digitalmaxzone.website before the expiry date mentioned in his plan. If customer does not write us before this date then we believe that his/her issue has been resolved and no refund will be provided to customer after this date. B. Monthly Support, 3 Month support A Full REFUND will be issued if Digital Max Zone has not been able to resolve even a single issue for you within the first 15 Days of your subscription Plan. If Digital Max Zone resolves one or more issues and customer confirms it in his/her feedback email , then charges for the Support Fee ($29.00 ) and Cost of the software License ($40 per computer or device) will not be refundable in any case. If Digital Max Zone has been able to resolve one or more issue after 15 Days of subscription and customer still wants to cancel the subscription then $29.00 per incident will be deducted from the total cost in addition to Setup fee and software license cost. Not with standing this Digital Max Zone may, at its sole discretion and on a case to case basis, agree to a refund of Support Plan charges after deducting Setup Fee and cost of paid Anti-virus and any other paid software which has been provided free of cost with any subscription plan. C. Products – Customer agrees that he will not be provided any refund once the software/Antivirus/product has been delivered to him in email and has been installed in his computer/Laptop. D. Change of Mind – There is no refund for the change of mind for Incident Support Plans. E. All refund request should come in writing to info@digitalmaxzone.website F. Once customer replies our payment authorization email with “I authorise Digital Max Zone ” in her email or Electronic Signed Document reply, he/she is bound with our refund policy. Customer will be eligible for refund when any of the following criterions are met for all incident based plans:
I. The problem is out of scope of the specific plan.
II. Customers have all the pre-requisites which were required to resolve the issue and problem was not resolved till the time account was active.
III. Before 48 hrs after the resolution of the issue and a confirmation from the customer after the issue was last worked upon by Digital Max Zone.
IV. The refund will be processed only after getting a written request by the customer on the email id refund@Digital Max Zone.com along with the reason for refund *In no case, the amount of refund/claim shall exceed the amount subscribed or paid by the customer to Digital Max Zone.
Customer Responsibility In connection with obtaining Services, customers agree that they will: 1.Co-operate with the Digital Max Zone: We will use commercially reasonable efforts to provide the support to customers. Digital Max Zone experience shows that most problems can be resolve as a result of close cooperation between customers and Digital Max Zone. Please listen carefully to the Digital Max Zone and follow the instructions provided. Customers must confirm that the following conditions are true: The situation giving rise to the question is, reproducible on a single system, i.e., one central processing unit with its workstations and other peripherals; Customers must have knowledge regarding the hardware system, any software involved, and in the facts and circumstances surrounding the incident; The full system, including software and hardware, is available and accessible to customers without limit during any telephone discussions with Digital Max Zone. 2. Software/Data Backup: Customers understand and agree that Digital Max Zone shall under no circumstance be responsible for any lost or corrupted software or data. Digital Max Zone strongly recommends that customers at all times maintain a complete data backup and disaster recovery plan. 3. Once Sold Product get installed and activated on Customer`s PC then it can`t be returned back under any circumstances. 4. Account, Password, and Security: For customers to submit a Plan Order, they must complete the Registration Process by providing Digital Max Zone with current, complete and accurate information as prompted by and required under the applicable Registration Form. They also will choose a password and a user name. Customers are solely and entirely responsible for maintaining the confidentiality of your password and account. Use genuine and valid Software and Hardware and also proper working phone line with sufficient power back up.Furthermore, customers are solely and entirely responsible for any and all activities that occur under their account. Customers agree to notify Digital Max Zone immediately of any unauthorized use of their account or any other breach of security. Digital Max Zone will not be liable for any loss that may incur as a result of someone else using customers password or account, either with or without their knowledge. However, customers could be held liable for losses incurred by Digital Max Zone or its affiliates or another party due to someone else using their account or password. Customers may not use anyone else’s account at any time, without the permission of the account holder. DATA BACKUP CUSTOMERS ARE SOLELY RESPONSIBLE FOR MAINTAINING AND BACKING UP ALL INFORMATION, DATA, TEXT OR OTHER MATERIALS ( COLLECTIVELY “CUSTOMER DATA”) AND SOFTWARE STORED ON THIER COMPUTER AND STORAGE MEDIA BEFORE ORDERING THE SERVICES. CUSTOMERS ACKNOWLEDGE AND AGREE THAT Digital Max Zone OR ITS REFERRAL PARTNERS HAVE NO RESPONSIBILITY OR LIABILITY UNDER ANY CIRCUMSTANCE AT ANY TIME FOR ANY LOSS OR CORRUPTION OF CUSTOMER DATA, SOFTWARE OR HARDWARE THAT MAY ARISE OUT OF THE SERVICES.

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  • Authorized Designations for
    Digitalmaxzone LLC as a Member of the
    McAfee Partner Program &
    McAfee Managed Security Services Program

    McAfee LLC (“McAfee”) confirms that as of today, Digitalmaxzone LLC located in USA is a Registered member of the McAfee Partner Program until 31st March 2021 subject to the ongoing reseller/manufacturer relationship between Digitalmaxzone LLC and McAfee. All Digitalmaxzone LLC purchase orders for McAfee-branded products shall be placed with an authorized distributor of McAfee products.